Job Description
ESSENTIAL FUNCTIONS/REQUIRED SKILLS
General Office Duties include but are not limited to: Opening and closing clinic daily; answering telephones; checking voicemail and returning calls; scheduling patients; responsible for checking and responding to general email inquiries; cleanliness and upkeep of office and equipment; accepting payments; balancing cash drawer and running nightly/monthly reports; responsible for coordinating patient cancels/reschedules during office closures or late starts due to inclement weather or the doctor being out for illness or emergencies.
Patient Care Responsibilities include but are not limited to: Prepare patient to see doctor by COVID-screening, taking and recording vitals, performing outcome assessments, presenting video explaining our treatments and process; presenting Reports of Findings to patients, preparing cost estimates and discussing projected costs of treatment plans with patients, scheduling future appointments based on treatment plans; understanding of personal injury cases and how they work with healthcare; understanding health insurance and how it applies to chiropractic care; preparing and discussing insurance eligibility with patients, when available (insurance will be accepted by this office very soon) and coordinating with Springfield Billing Department to make sure all accurate forms are completed for each patient and balances are accurate depending on payer; tracking new patients throughout their treatment plan; sending and reviewing new patient paperwork; coordinating referrals to/from other healthcare facilities; ordering and coordinating lab pick up; understanding and learning orthotics diagnostics testing; understanding therapies and x-rays provided in clinic and learning how to set up those therapies and x-rays as directed by physician.
EDUCATION/EXPERIENCE
- A minimum of two years’ office management (Preferred)
- A minimum of five years’ administrative experience (Preferred)
- Prior healthcare office experience preferred, but not required
- Prior experience with an EMR system very helpful
- Must be proficient with Excel
IDEAL CANDIDATE
The ideal candidate will have a background in healthcare, multi-provider scheduling; and a willingness to learn more about alternative medicines. They will have the required experience; possess a positive, professional demeanor; have a great sense of humor; possess leadership skills; be comfortable in their own skin but willing to work with strong personalities; have excellent communication skills; and be fast learning, detailed oriented person with impeccable follow-through skills. This candidate will be people-oriented, committed to excellence and approach work with thorough consistency; will understand industry and patient needs and concerns; will embrace the company’s mission, vision, and values and communicate them through his/her work.
COMPENSATION/BENEFITS
Pay is commensurate with experience. Benefits available to full-time employees.
PHYSICAL DEMANDS
This position may require some lifting of 25 lbs or greater occasionally, bending, twisting, standing for long periods of time and/or sitting for long periods of time.
DESCRIPTION OF WORK ENVIRONMENT/CONDITIONS
- One-story, handicap accessible building
- Parking lot on site
- Fast-paced, rapidly growing business
Weaubleau Office hours vary and are listed below:
- Monday: 7:00 AM – 6:00 PM (11:30 AM-2:00 PM closed)
- Tuesday: 7:00 AM – 5:00 PM (1:00 PM-2:00 PM closed)
- Wednesday: 7:00 AM – 4:00 PM (12:00 PM-1:00 PM closed)
- Thursday: 1:00 PM – 6:00 PM
- Friday: 7:00 AM – 2:00 PM
- Saturday: CLOSED
Must be willing to work events outside of the office as needed.
EQUAL OPPORTUNITY EMPLOYER
Loehr Health Center is always looking for qualified applicants to join our ever-growing team. Loehr Health Center is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion or creed, National origin or ancestry, sex, age, sexual orientation or identification, physical or mental disability, Veteran status, genetic information, or citizenship.
DISABILITY ACCOMMODATION STATEMENT
Loehr Health Center is committed to providing reasonable accommodations to individuals with disabilities.
If you are contacted for an interview and require an accommodation due to a disability, please let your interviewer know how we can help!
THE FINE PRINT
- No phone calls or walk-ins please.
- No recruiters.
- Serious inquiries only.
- If selected to go to phase two of our interview process, references will be checked and employment history will be verified.
Job Type: Full-time
Benefits:
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations: Masks are required in office.
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative: 5 years (Preferred)
- Office Management: 2 years (Preferred)
Work Location:
- One location
Company’s website:
- loehrhealth.com
Company’s Facebook page:
- facebook.com/loehrhealth/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
